About RingBack Text

RingBack Text is a missed-call text-back service built for owner-operated home-service businesses: plumbers, HVAC technicians, and electricians. It was developed by DigiTera.

The problem

When you are under a sink, on a roof, or inside a panel, you cannot answer the phone. The customer does not wait — research by CallRail (2025, 1,000 respondents) found that 78% of people abandon a business after an unanswered call, and 82% would call a competitor instead. ServiceTitan's data shows a typical shop books only about 42% of its calls. Every missed call is a job that went somewhere else.

What RingBack does

The second a call is missed, RingBack texts the caller back — friendly, instant, and with your booking link. The customer can book in one tap or simply reply. You get an alert, the lead is saved, and the job is yours. There is no new phone number to advertise, no hardware to buy, and no receptionist to hire: it runs on the number you already use.

Who it is for

Small trade businesses where the owner or a small crew does the work — starting with plumbing, then HVAC and electrical. Our first launch markets are Dallas–Fort Worth and Atlanta, where small shops lose the most jobs to missed calls during busy hours.

How it is priced

Plans start at $49 per month, with Growth at $79 and Pro Crew at $129. Every account gets 3 free text-backs to try the live demo on the homepage before paying anything.

Developed by DigiTera

RingBack Text is developed by DigiTera, a digital marketing agency. Learn more at digitera.art.