Ring Back Text allows you to send and receive text messages seamlessly while on a call or just too busy to answer, ensuring you stay connected with your customers.
Its main function is to promptly acknowledge missed calls by sending an immediate, personalized SMS response to the caller. This approach enhances customer engagement and ensures timely communication, demonstrating that your business values the caller's attempt to reach out. This feature can also be enhanced by AI.
Research shows that small business owners often miss a substantial portion of their incoming calls. Estimates indicate that nearly 27% to as high as 62% of calls are left unanswered, depending on the industry. This highlights a significant opportunity for SMS response services to enhance customer engagement.
$99 per month for 100 text messages (limit).
$297 per month for unlimited missed calls.
A one-time setup fee of $299 for most small businesses applies. Use the contact form for an estimate.
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SMS marketing offers an average ROI of 13X to 71X. With open rates as high as 98% and cost per SMS under 2 cents, it's a cost-effective way to reach customers. For example, spending $600 on SMS can generate $10,000 in revenue, resulting in a 16X ROI.